Dan Slavin – Medium

Dan Slavin

Automating conflict resolution to boost customer satisfaction

Dan Slavin, CEO and co-founder of CodeBroker, shares how just one error with an order can be enough to get 78% of consumers to stop doing…

May 27, 2021

Automating conflict resolution to boost customer satisfaction

May 27, 2021

Empower Your Staff to Handle Dissatisfied Customers on the Spot

What can customer service do to appease the problem client?

Apr 13, 2021

Empower Your Staff to Handle Dissatisfied Customers on the Spot

Apr 13, 2021

Appeasement is the Name of the Game for Flipping Disgruntled Customers

We all have them. None of us wants them. But, if we manage them effectively, they can turn into our strongest brand advocates. Who are…

Mar 25, 2021

Appeasement is the Name of the Game for Flipping Disgruntled Customers

Mar 25, 2021

Developing a Customer Appeasement Program for Your Organization

Odds are your company has at least some form of an appeasement program. It may be a well-planned, focused, accountable plan, or it may be…

Mar 25, 2021

Developing a Customer Appeasement Program for Your Organization

Mar 25, 2021

How customer appeasement is the new next-day delivery

Dan Slavin, CEO and co-founder of CodeBroker, shares that the solution to an unhappy customer is an appeasement system that makes it easy…

Mar 25, 2021

How customer appeasement is the new next-day delivery

Mar 25, 2021

Best Strategies for Engaging the Lucrative Millennial Market

They’re a force to be reckoned with and still somewhat maligned. Millennials — the age cohort generally agreed to have been born between…

Oct 21, 2020

Best Strategies for Engaging the Lucrative Millennial Market

Oct 21, 2020

Retail Best Practices During Covid-19: Key Takeaways from Recent Research

New research from CodeBroker — “Consumer Shopping Habits During the Covid-19 Pandemic “ — offers some useful insights for retailers who…

Oct 14, 2020

Retail Best Practices During Covid-19: Key Takeaways from Recent Research

Oct 14, 2020

Use Digital Platforms to Drive In-Store Traffic, and Vice Versa

CONSUMERS CRAVE PHYSICAL INTERACTIONS

Sep 30, 2020

Use Digital Platforms to Drive In-Store Traffic, and Vice Versa

Sep 30, 2020

How to Gain the Loyalty of the Fickle Millennial Generation

The millennial generation is notoriously fickle-at least that’s what we’ve been led to believe. Or we could be kinder and say they are…

Aug 21, 2020

How to Gain the Loyalty of the Fickle Millennial Generation

Aug 21, 2020

The 3 C’s of Nurturing Millennial Loyalty: Choice, Convenience, Communication

Millennials represent a notoriously fickle market, but CodeBroker shopper loyalty research proves that it doesn’t have to be this way…

Aug 20, 2020

The 3 C’s of Nurturing Millennial Loyalty: Choice, Convenience, Communication

Aug 20, 2020

Dan Slavin

Dan Slavin

Dan Slavin is CEO and co-founder of CodeBroker, a leading provider of mobile marketing solutions that help retailers convert shoppers into buyers.

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