Dan Slavin – Medium

Dan Slavin

Automating conflict resolution to boost customer satisfaction

Dan Slavin, CEO and co-founder of CodeBroker, shares how just one error with an order can be enough to get 78% of consumers to stop doing…

4 min readMay 27, 2021

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Automating conflict resolution to boost customer satisfaction

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Dan Slavin

Empower Your Staff to Handle Dissatisfied Customers on the Spot

What can customer service do to appease the problem client?

4 min readApr 13, 2021

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Empower Your Staff to Handle Dissatisfied Customers on the Spot

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Dan Slavin

Appeasement is the Name of the Game for Flipping Disgruntled Customers

We all have them. None of us wants them. But, if we manage them effectively, they can turn into our strongest brand advocates. Who are…

4 min readMar 25, 2021

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Appeasement is the Name of the Game for Flipping Disgruntled Customers

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Dan Slavin

Developing a Customer Appeasement Program for Your Organization

Odds are your company has at least some form of an appeasement program. It may be a well-planned, focused, accountable plan, or it may be…

4 min readMar 25, 2021

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Developing a Customer Appeasement Program for Your Organization

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Dan Slavin

How customer appeasement is the new next-day delivery

Dan Slavin, CEO and co-founder of CodeBroker, shares that the solution to an unhappy customer is an appeasement system that makes it easy…

4 min readMar 25, 2021

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How customer appeasement is the new next-day delivery

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Dan Slavin

Best Strategies for Engaging the Lucrative Millennial Market

They’re a force to be reckoned with and still somewhat maligned. Millennials — the age cohort generally agreed to have been born between…

4 min readOct 21, 2020

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Best Strategies for Engaging the Lucrative Millennial Market

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Dan Slavin

Retail Best Practices During Covid-19: Key Takeaways from Recent Research

New research from CodeBroker — “Consumer Shopping Habits During the Covid-19 Pandemic “ — offers some useful insights for retailers who…

4 min readOct 14, 2020

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Retail Best Practices During Covid-19: Key Takeaways from Recent Research

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Dan Slavin

Use Digital Platforms to Drive In-Store Traffic, and Vice Versa

CONSUMERS CRAVE PHYSICAL INTERACTIONS

1 min readSep 30, 2020

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Use Digital Platforms to Drive In-Store Traffic, and Vice Versa

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Dan Slavin

How to Gain the Loyalty of the Fickle Millennial Generation

The millennial generation is notoriously fickle-at least that’s what we’ve been led to believe. Or we could be kinder and say they are…

4 min readAug 21, 2020

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How to Gain the Loyalty of the Fickle Millennial Generation

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Dan Slavin

The 3 C’s of Nurturing Millennial Loyalty: Choice, Convenience, Communication

Millennials represent a notoriously fickle market, but CodeBroker shopper loyalty research proves that it doesn’t have to be this way…

4 min readAug 20, 2020

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The 3 C’s of Nurturing Millennial Loyalty: Choice, Convenience, Communication

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Dan Slavin

Dan Slavin

Dan Slavin is CEO and co-founder of CodeBroker, a leading provider of mobile marketing solutions that help retailers convert shoppers into buyers.

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